Healthcare digitalization continues to progress and utilize advanced technology, automation, and analytics to treat individuals no longer as patients, but as consumers with purchasing power.
Join several SoftServe healthcare experts as we explore current trends and business cases and how healthcare providers and payers can create a custom consumer engagement model.
To combat industry challenges, especially in times of global uncertainty, healthcare providers and payers worldwide look to new and inventive ways to deliver value-based care to growing patient populations. Leaders and clinical staff must have methods to empower their consumers beyond in-office episodes, including pre- and post-visit engagement. They must plan strategically to develop and implement a custom Consumer Engagement Platform, designed explicitly with a human-first mindset. These platforms connect disparate clinical and demographic information with a retail-like experience for overall improved consumer experience.
SoftServe’s healthcare experts, David Grieneisen, Chuck Ros, Karina Badillo, and Ihor Vasyutyn will discuss how healthcare payer and provider companies can take a strategic approach to engagement to not only optimize their customer retention, but also improve the lives of their patient populations.
Who should attend: Healthcare Senior leaders (Directors, VPs, Hospital C-suite) for provider groups and health systems
Agenda: How to serve patient populations, providing valuable insight, platform infrastructure, dashboard demo, analytics review, Q&A