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Elevate Healthcare Consumer Engagement
Join SoftServe in part 2 of our ongoing series for a deeper look into healthcare consumer engagement, as it relates to fighting COVID-fatigue. Learn how unlocking a consumer-like experience for your patients and members using advanced technology including experience design principles, conversational AI, and interconnected omni-channel communication methods, may help the overall pandemic response.

Why join: As healthcare businesses take a strategic approach to customer engagement, especially during times of global healthcare uncertainty, they strive to retain customers and minimize the overall cost of care. Healthcare companies that take a strategic approach to engagement can not only optimize their customer retention, they can also improve the lives of their patient populations.

SoftServe’s healthcare experts, Chuck Ros, Ihor Vasyutyn, and Karina Badillo will openly discuss the current engagement landscape, where current health systems and payers are investing, and how to make better engagement a reality for your system. To learn more about our speakers, please scroll below.

Who should attend: Healthcare payer and provider executives and technical staff looking to develop a structured framework for consumer engagement that explores digital and agile strategy development, service and experience design, and technologies as diverse as AI, chatbots, and more.

About the Event: During this event, SoftServe healthcare experts will discuss the current state of consumer engagement, especially as it relates to the current pandemic, how clients are currently focusing on their engagement models, and ways to develop superior engagement models. After the event, everyone who registers will receive a video recording of the session.

Agenda:
-Introductions and SoftServe overview
-Business and digital strategy in healthcare
-Taking engagement into the real world; how does engagement affect health systems today
-Engagement offer and delivery methods
-Q/A and discussion

Aug 26, 2020 01:00 PM in Central Time (US and Canada)

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